Troubleshooting Your Telephone - Comdial R DSU User Manual

GCA70–248
11
Should your Impact telephone fail to operate properly, or if you do not
understand why it is operating in a certain manner, review the following
list of symptoms and causes for help.
SYMPTOM
INTERCOM light is
flashing.
HOLD or MESSAGE light
is flashing.
MUTE light is on.
SPEAKER light on steady.
Error Tone
(three steady tones)
You can not receive a voice
announce call.

Troubleshooting Your Telephone

Troubleshooting
Your Telephone
POSSIBLE CAUSE
Your messaging is set. Dial
INTERCOM, then # 0 2 and hang up.
Another telephone has activated your
message waiting light. (See section 8.1.)
Press INTERCOM and then press
HOLD or MESSAGE to retrieve
message. This action will call the party
who activated light. Once you have
received message, party who activated
light (while still talking to you) must
press INTERCOM to turn off the light.
MUTE is activated.
To cancel, press MUTE.
Background music feature activated even
though you may not have background
music provided. Dial INTERCOM then
#1 and hang up to cancel.
May occur when incorrect buttons are
pressed during autodial or speed dial
programming. For example, if a button
has a line assigned to it, it is not available
as a programmable button and an error
tone sounds if it is pressed during
programming.
Voice announce block has been activated.
To cancel (if desired), dial INTERCOM
then # 2.
Non-LCD Station User's Guide 11 – 1