Voice Mail Passwords; Imap (For Integrated Voice Mail) - 3Com SuperStack 3 NBX Administrator's Manual

350 C 6: NBX M
HAPTER

Voice Mail Passwords

IMAP (for Integrated
Voice Mail)
ESSAGING
To retrieve voice messages, users must provide their extensions and
passwords. The password, a 4-digit to 10-digit number, allows access to
both Personal Settings in the NBX NetSet utility and to voice mail.
The user can change the password from the telephone or by logging
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in to the NBX NetSet utility
If a user forgets his or her password, the administrator can reset it to
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the user's extension number. See "Security" in Chapter 5 for
information on Security features.
For more information about the menus and features available to users,
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see the NBX Telephone Guide and the User Help.
NBX Voice Mail uses an Internet Message Access Protocol (IMAP) server.
Users can also access and manage their voice messages through any
IMAP-compliant e-mail client. As the administrator, you may need to help
users to configure e-mail clients.
Voice mail messages appear in a user's e-mail as mail messages with.WAV
file attachments. Double-clicking an attachment activates the computer's
media player, and the voice message plays through the speakers or
earphones on the user's computer. After the user listens to a message, it
loses its "new" status, but it remains on the server until the user deletes
it, either through the e-mail client or by accessing voice mail using the
telephone. The system also deletes messages that are older than the
system limit (after a warning message to the user).
The computer used to receive messages must support multimedia, that is,
it must have a sound card and either speakers or headphones.
Users cannot compose new voice mail messages through their IMAP
e-mail client. They must use their NBX Telephones.
To process both e-mail and voice mail on one computer, the user needs
either:
An e-mail client that can connect to two servers
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OR
Two instances of the e-mail client
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Each e-mail client has a unique configuration interface, so the following
procedure is presented in general terms only. See your e-mail client's
documentation to determine how to accomplish a specific task.