3Com SuperStack 3 NBX Administrator's Manual page 363

By default, the Auto Attendant main menu provides callers with the
functions that are described in Table 61.
Table 61 Auto Attendant Default Configuration
Button Action
1–4 Identifies internal extension range and allows callers to dial user
extensions.
NBX 100: 100–449 (See note 1)
SuperStack 3 NBX: 1000–3999 (See note 2)
9 Goes to the Name Directory.
0 Performs a single-digit transfer to the extension specified in the menu
tree for the auto attendant, usually the extension of the receptionist's
telephone. The default extension is the lowest extension specified in the
factory default dial plan:
SuperStack 3 NBX: 1000
NBX 100: 100
* Transfers to voice mail box.
# Exits from the system.
T/O A menu time-out action; transfers to extension specified in the menu
tree for the auto attendant, usually the extension of the receptionist's
telephone. The default extension is the lowest extension specified in the
factory default dial plan:
SuperStack 3 NBX: 1000
NBX 100: 100
Note 1: The NBX 100 is shipped with a 3-digit dial plan. If you import any 4-digit
plan, you must manually specify any 4-digit extension ranges that are not set by the
imported plan.
Note 2: The Superstack 3 NBX is shipped with a factory default 4-digit dial plan. If
you import any 3-digit plan, you must manually specify any 3-digit extension ranges
that are not set by the imported plan.
To create a main menu, select NBX Messaging > Auto Attendant > Menu
Tree. To create or import voice prompts, select NBX Messaging > Auto
Attendant > Menu Tree > Prompt. See the Help for these procedures.
Submenus An Auto Attendant main menu can branch to submenus to
keep the main menu brief, and to give the caller a variety of choices. Each
submenu should have a prompt that informs the caller of the option that
each key pad button provides.
If you have a large organization, the caller may have to enter several
digits and listen to several submenus before reaching the person or
department. For example, the caller may hear:
Auto Attendant 363