Call Reporting; Windows Environment Specifications; Installing Call Reports - 3Com SuperStack 3 NBX Administrator's Manual

Call Reporting

Windows
Environment
Specifications

Installing Call Reports

The NBX Call Processor captures information about all outgoing and
incoming calls made through the system. To view this call information in
detail, you must install Call Reports (Downloads > Software > NBX Call
Detail Reports) on a networked computer running Microsoft Windows
95, Windows 98, Windows 2000, or Windows NT 4.0. Then, you must
download the call report information, which is referred to as call detail
reports, from the system to a local hard drive.
After you install NBX Call Detail Reports, you can:
Retrieve calling data from the system.
■
Generate formatted reports.
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Export reports in formats suitable for use with third-party reporting
■
software, spreadsheets, databases, and word processing applications.
Export your call data in HTML format for publication on a web server.
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Export reports to a disk file or directly to a Microsoft mail message or a
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Microsoft Exchange folder.
Call reports do not include information on the locked or unlocked status
of telephones.
See the Help in the NBX Call Detail Reports software for procedures.
You must have these minimum requirements to run Call Reports:
Processor — Pentium 166MHz or higher
■
Operating System — Windows NT 4.0, Windows 95, Windows 98,
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Windows 2000, or Windows XP
RAM — 32 MB on Windows 95 or Windows 98; 64 MB on Windows
■
NT or Windows 2000
Network — Network connectivity to the NBX Call Processor
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Disk Space — 40 MB of free disk space
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To install NBX Call Reports, select Downloads > Software > NBX Call
Reports.
See the Help topic for Downloads > Software in the NBX Call Reports
installation procedures.
Call Reporting 389