Voice Mail Extensions - 3Com SuperStack 3 NBX Administrator's Manual

Voice Mail Extensions

Additional Considerations
The maximum length of a voice mail message is 10 minutes. If
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accumulated messages use up the system's message storage space
before individual users reach their capacity limits, you should either
lower the mailbox settings or upgrade your message storage option.
Decreasing mailbox settings does not affect data already in storage.
You can also encourage users to delete old messages.
To view your system's current message storage capacity, select
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Operations > Licenses. The system displays the number of NBX Voice
Mail/Auto Attendant ports and storage space (in hours on an NBX 100
system). The number of ports determines how many voice mail
sessions and Auto Attendants can be in use simultaneously.
Each voice mail extension (port) enables one voice message session. If
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all voice mail extensions are in use, call behavior differs depending on
the operation. If the Attendant Console is forwarding calls to the Auto
Attendant, and all voice mail extensions are in use, a caller from
outside the system hears ringing but no answer until an extension is
free. If an internal user transfers a caller to voice mail, but no voice
mail extensions are available, the call rings back to the caller's
extension.
As the administrator, you can configure voice mail extensions,
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settings, passwords, and off-site notification. The NBX NetSet utility
also offers reports on the status and usage of voice mail ports and
voice mail storage usage by user. For details, see these sections:
Voice Mail Extensions
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Voice Mail Passwords
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IMAP (for Integrated Voice Mail)
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Off-Site Notification
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Status
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Port Usage
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User Usage
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The number of voice mail ports on your system determines the number of
voice mail sessions that can take place at one time. The NBX system
includes 4 voice mail ports. You can purchase a license for additional
capacity. Each voice mail port has an extension number. See "Extension
Settings Overview" in Chapter 2 for more information.
NBX Voice Mail 349