Calling Groups; Call Coverage - 3Com SuperStack 3 NBX Administrator's Manual

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Calling Groups

Call Coverage

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group rings on some, but not all of the telephones in the group and
then is routed to the group's call coverage point.
If the Total Timeout value is greater than the sum of the Per-Device
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Timeouts:
For a Linear Hunt Group, the call rings in order on each group
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telephone and then goes to the group's call coverage point. Any
time remaining in the Total Timeout is ignored, and the call does
not ring again on any telephone in the group.
For a Circular Hunt Group, the call rings in order on each group
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telephone and then, for the remainder of the Total Timout, begins
ringing again through the telephones, in order. Depending on the
Total Timeout value, an unanswered call may ring through all
telephones in the group multiple times.
If the Total Timeout value exactly matches the sum of the Per-Device
Timeouts, the behavior of a single incoming call is the same for both
linear and circular hunt groups.
When a second call is routed to a linear or circular hunt group, the
telephone on which the second call first rings is different:
For Linear Hunt Group, the new call rings on the first telephone in the
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group.
For a Circular Hunt Group, the new call rings on the telephone that is
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next in the ringing sequence.
In this special type of hunt group, an incoming call rings on all telephones
in the group simultaneously. After the Total Timeout value is reached, a
call that is still unanswered is routed to the group's call coverage point.
The value in the Per Device Timeout field has no effect on the behavior of
telephones in a calling group.
For each type of hunt group, use this set of check boxes to define where
the NBX system routes an unanswered call (the call coverage point):
Voice Mail — An unanswered call goes to the hunt group's voice
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mailbox (which is separate from the voice mailbox of any telephone
that is a member of the group).
Auto Attendant — An unanswered call goes to the Automated
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Attendant that you specify.