Service - Omron V460-H User Manual

9 Service and Maintenance
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Service

If you have difficulty using the equipment, contact your facility's technical or systems support. If there is
a problem with the equipment, you can contact customer service at: www.ia.omron.com.
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number
Omron Microscan responds to calls by e-mail, telephone, or fax within the time limits set forth in service
agreements.
If your problem cannot be solved by support, you may need to return your equipment for servicing and
will be given specific directions. Omron Microscan is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty.
If you purchased your product from an Omron Microscan business partner, please contact that partner
for support.
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V460-H Industrial Handheld DPM Reader User Manual