Oki IP-6620 Maintenance Manual page 226

5.5 System Error Messages
Each system error message indicates that an error has occurred while the printer was being
operated.
When an error message appears, advise the user to reboot the system. If the error persists,
advise the user to contact the service center.
Then ask the user to explain the conditions when the error occurred, such as the occurrence time,
occurrence frequency, operations just before the error occurred, and the ambient temperature.
If a system error has occurred, take the following actions.
(1) When the failure is identified with the error message, replace the defective part.
(2) When, with the error message(s), you assume that multiple failures occur, identify the
faulty parts with the procedure below.
(a) Start the printer with ignore fatal error mode. For details of the mode, see 3.5.4 Ignore
(b) On the password entry screen, enter the password to enter the maintenance mode.
(c) With the monitor function, check the contents detected by the sensor to judge whether
Note that the printer can operates if the system operates normally even where a system error
has occurred.
Error
Cause
No.
100X CPU Exception
1100 Hardware mismatch error
1101 Hardware mismatch error
1102 Hardware mismatch error
1200 FPGA(ATG RSM) Load Error
1300 CRG-FFC Connection Error
(HCB1M CN9)
1301 CRG-FFC Connection Error
(HCB1M CN10)
1302 CRG-FFC Connection Error
(HCB1M CN11)
CRG-FFC Connection Error ｰ
1303
(HCB1M CN12)
1310 FPGA(PTG) Load Error
1320 Data Transfer Error from
FPGA-RSM to FPGA-PTG
1400 PCB-ASSY-ACT3 Connection
Error
1410 FPGA(ABC) Load Error
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
fatal error mode (Not available to users).
the circuit system is normal.
User Solution
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
Restart the printer.
OKI Data Infotech Corporation CONFIDENTIAL
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Install the last firmware version.
ditto
ditto
ditto
ditto
Check the connection of CARRIAGE
FFC,MW connectors on the HCB1M
and the IPB5.
ditto
ditto
ditto
- Install the last firmware version.
- Check the connection of
CARRIAGE FFC,MW connectors
on the HCB1M and the IPB5.
- Check the connection of ROBOT
CABLE,MW connectors
Check the connection of CARRIAGE
FFC,MW connectors on the HCB1M
and the IPB5.
Check the cable between ACT3 and
IPB5.
- Install the last firmware version.
- Check the cable between ACT3
and IPB5.
Assumed Replacement
Check/Replace
Part
 5.5.1
- Firmware version
- PCB-ASSY-IPB5-100
 5.5.2.
ditto
 5.5.2
- Firmware version
- PCB-ASSY-IACT3
 5.5.2
- Firmware version
- PCB-ASSY-HCB1M
 5.5.3
- Firmware version
- PCB-ASSY-IPB5-100
 5.5.4
- CARRIAGE FFC,MW
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
 5.5.4
ditto
 5.5.4
ditto
 5.5.4
ditto
 5.5.5
- Firmware version
- CARRIAGE FFC,MW
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
- ROBOT CABLE,MW
 5.5.6
- CARRIAGE FFC,MW
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
 5.5.7
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.8
- Firmware version
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
Reference to
Parts
5-67