Oki IP-6620 Maintenance Manual page 155

< The printer fails to start or operate normally >
User inspection
Symptom
and check item
The printer fails to Error LED and the
start or operate LCD message
normally.
< Cannot print >
User inspection
Symptom
and check item
Cannot print. USB cable connection
Error LED and the
LCD message
When the error LED is
off
Print heads cleaning
< Although the printer is in the print mode, printing does not start with PREHEATING displayed on the operation panel >
User inspection
Symptom
and check item
Although the printer Room temperature
is in the print mode,
printing does not
start with
Effect of air flow
PREHEATING
displayed on the
operation panel.
< The transmitted data is not printed >
User inspection
Symptom
and check item
The transmitted data ONLINE LED
is not printed. (flashing?)
4-2
User Solution
Take appropriate measures
according to the error message.
(See When an error message is
displayed in the User's Guide.)
User Solution
Connect properly the USB cable.
(See To connect the USB cable
in the User's Guide.)
Take appropriate measures
according to the error message.
(See When an error message is
displayed in the User's Guide.)
Perform a test print.
(See Print the NOZZLE PRINT
pattern in the User's Guide.)
(Check that the test pattern in the
RIP software can be printed.)
Clean the print head.
(See Performing cleaning
independently in the User's
Guide.)
User Solution
Raise the room temperature.
(Recommended temperature: 20
to 25ºC)
If the air from an air conditioner or
a fan is blowing against the paper
guide, change the air flow
direction, the orientation of the
printer, or the location of the
printer.
User Solution
Check the communication
conditions to the host computer.
OKI Data Infotech Corporation CONFIDENTIAL
Chapter 4 Troubleshooting (General)
Service Engineer Inspection
See Chapter 5.
Service Engineer Inspection
Install the last firmware version.
See Chapter 5.
Install the last firmware version.
- Install the last firmware version.
- Check that ink is sucked when
performing the FILL CAP or
PH.RECOVERY operation.
- Check that the air release
solenoid on the capping unit is
not soiled with ink.
Service Engineer Inspection
- Check with a multitester that the
power outlet voltage is between
200V and 240V.
- Check that the ambient
temperature at the installation
location meets the operating
conditions (more than 15
degrees).
- Check that the preheater,
printheater, and afterheater
harnesses are not disconnected
or broken, and that their jacket is
not damaged.
- Check the connection of
CABLE(TRC-CTL)-ASSY(MW).
- Check the connection of HEAD
CABLE,MW connectors on the
HCB1M and the print heads.
- Check the connection of
CARRIAGE FFC,MW connectors
on the HCB1M and the IPB5.
- Check the connection of ROBOT
CABLE,MW connectors.
Service Engineer Inspection
Install the last firmware version.
Reference
Assumed to Check/
Replacement Part Replace
Parts
 Chapter 5
See Chapter 5.
Reference
Assumed to Check/
Replacement Part Replace
Parts
- Firmware version
- PCB-ASSY-IPB5-100
 Chapter 5
See Chapter 5.
- Firmware version
- PCB-ASSY-IPB5-100
- Firmware version
- CAPPING UNIT,MW
- INKJET HEAD,MW
Reference
Assumed to Check/
Replacement Part Replace
Parts
- PCB-ASSY-TRC-MW
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
- REAR PAPER
GUIDE,MW
- PLATEN UNIT
- FRONT PAPER GUIDE
- CABLE(TRC-CTL)-
ASSY(MW)
- HEAD CABLE,MW
- INKJET HEAD,MW
- ROBOT CABLE,MW
- CARRIAGE FFC,MW
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
- ROBOT CABLE,MW
- CARRIAGE FFC,MW
Reference
Assumed to Check/
Replacement Part Replace
Parts
- Firmware version
- PCB-ASSY-IPB5-100