Adding An Mpb16/Mpb96 Board Or Replacing Mpb16 With Mpb96 In A 1002Rp - Avaya CallPilot 1002rp Maintenance And Diagnostics

Replacing or adding voice processing boards
15. Click Next.
16. Select the presented Avaya MPB driver.
17. Repeat the previous two steps each time the Windows New Hardware Found
18. Restart the server
19. Run the Configuration Wizard to detect the new hardware.
20. Test the multimedia channels to ensure the new MPB96 board is functioning
Adding an MPB16/MPB96 board or replacing MPB16 with
MPB96 in a 1002rp
If the user has not turned down the DSO channels and proceeded to corrupt the MPB drivers,
then follow the below steps:
1. Go to Start → Settings → Control Panel → System → Hardware → Device Manager
2. Select the "+" beside the CallPilot.
3. Right click and uninstall to remove the driver. Reboot the system.
4. After the reboot, Hardware wizard will find the new hardware. It takes a couple of
128 Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
server could display a blue screen and then restart. If this happens, the server
may not recognize the cards or boards.
Wizard screen appears.
Note:
After restarting the server, you receive a dialog box indicating you have new
hardware. Click OK.
For instructions, refer to the Installation and Configuration Task List (NN44200-306).
Result: The MPB96 board replacement is complete.
properly.
Refer to "Testing the CallPilot installation" in the Installation and Configuration Task
List (NN44200-306).
Follow the below steps to install the driver:
minutes to do the following:
• Select No not this time when asked for a Windows Update. Click Next.
• Select Don't Search. It will choose the driver to Install. Click Next.
• Select Have Disk and enter D:\Avaya\Drivers
• Select the MPB96 board driver and click Next.
• The drivers will be loaded. Click Finish.
December 2010