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Using serial port diagnostic tools
By stopping the services on COM2, you stop call processing on CallPilot.
Services to stop for COM1 testing
Routing and Remote Access Service
Services to stop for COM2 testing
• Avaya CallPilot SLEE Service
• CallPilot MWI Service
• CallPilot Access Protocol Emulator
• CallPilot Blue Call Router
• CallPilot Call Channel Router
• CallPilot Time Service
• Routing and Remote Access Service
Net Stop command
Use the Net Stop command to stop a specified service on a serial port.
Net stop command syntax
The Net Stop command uses the following syntax:
net stop <service_name>
Important:
You must restart the services that you shut down through the Net Start command after you
run the diagnostic. For details, see
To invoke the Net Stop command from Windows
1. Click Start → Programs → Accessories → Command Prompt.
40
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
Restarting services
on page 45.
December 2010
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