To find a session
1. From the Session Type drop-down menu, choose the type of session. To display a
2. Enter as much information in the search criteria boxes to identify the session you
3. Click Search to initiate the search.
4. Double-click the session type to display the session information.
Figure 4: Call answering session
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
list of all session types, select All Session Types.
want to view. To display a list of all users for the selected Session Type, leave the
search criteria boxes blank.
a. If you did not enter any user information, a list of users matching the
Session Type appears at the bottom of the window. To select a user from
the list, double-click the user name to display session type information.
b. If you selected All Session Types for a user, the session type information
appears to the right of the window.
Result: The Session Type information appears at the bottom of the window. The
following example shows Call Answering session type information.
To access the session trace tool
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