Viewing The Last Diagnostic Results - Avaya CallPilot 1002rp Maintenance And Diagnostics

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Using Avaya CallPilot® Manager to monitor hardware
6. Scroll down to the Maintenance section, and ensure that the component is out of
7. Scroll down to the Diagnostics section.
8. Select the check box for each diagnostic that you want to run.
9. Click Run.

Viewing the last diagnostic results

You can review the results of diagnostics by clicking the Get Last Results button for a
component.
To view the last diagnostics result
1.
2. In CallPilot Manager, click Maintenance→Maintenance Admin.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
5. Click the hardware component for which you want to run diagnostics.
6. Scroll down to the Diagnostics section.
60
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
Result: The Maintenance screen refreshes to show details about the component.
service.
Note:
If you want to run all of the diagnostics, select the Diagnostic Description check
box at the top of the list.
Result: A new web browser window opens to display the progress and results of
the diagnostics.
Note:
The Diagnostic Results box in the Diagnostics section displays diagnostic results
when you click Get Last Result.
Important:
Avaya recommends that you courtesy stop rather than stop a component if
possible. For instructions, see
Run CallPilot Manager and log in.
Result: The Maintenance screen appears.
visible.
Result: The Maintenance screen refreshes to show details about the component.
Starting and stopping components
on page 55.
December 2010

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