Table of Contents
Advertisement
4. Check that all drives are marked in green and Online.
5. Check the RAID drive consistency:
6. Perform a full-system backup of the CallPilot server (either to tape or file server).
7. Review the backup logs to verify success.
8. Perform a controlled shutdown of the CallPilot software:
9. Remove power from the system by disconnecting the AC or DC mains.
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
Table 16: Drive pair settings
LED No
ID
0
0
ONLIN A01-01
1
1
ONLIN A02-01
2
2
ONLIN A03-01
Note:
If your settings do not match those in the table, stop and contact your next level of
support for assistance before continuing.
Note:
If they are not all online, stop and contact your next level of support for assistance
before continuing.
a. Select Check Consistency.
Result: The Logical Drives Configured dialog box appears.
b. Use the arrow key to highlight the first drive to be checked.
c. Press the space key to select the drive.
d. Press F10 to check consistency.
Result: The Do you wish to continue? dialog box appears.
e. Click Ok.
Result: The consistency check begins and a status dialog box appears.
f. Repeat steps c to e for each drive until all three drives have been checked
for consistency. This may take up to 2 hours to complete. If any data
consistency errors are detected, they are corrected automatically.
a. Click Ctrl+Alt+Delete and select Shutdown from the Windows Security
window.
Result: The Shutdown Computer dialog box appears.
b. Select Shutdown.
Result: The CallPilot server turns off.
Replacing the SCA SCSI drive cage and fused power cable
Channel-1
LED No
3
4
5
ID
Channel-2
0
ONLIN A01-02
1
ONLIN A02-02
2
ONLIN A03-02
December 2010
83
Advertisement
Table of Contents
