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commands, TCP/IP
arp ........................................................................
ipconfig .................................................................
nbtstat ..................................................................
netstat ..................................................................
ping ......................................................................
tracert ...................................................................
components
CallPilot Manager maintenance activities ............
dependencies .......................................................
diagnostics that can be run ..................................
diagnostics-eligible ...............................................
list .........................................................................
replacing ..............................................................
states
Alert icons ......................................................
description .....................................................
viewing ..........................................................
configure the Pentium III SBC ..................................
configuring
RAID system ......................................................
Courtesy stop, description ..........................................
critical services, CallPilot ............................................
customer service ........................................................
D
D-sub connector
9-pin .....................................................................
diagnostic tools
TSTSERIO tests .............................................
diagnostics
integrated
running .....................................................
troubleshooting failures .................................
when to run ....................................................
last results
viewing ..........................................................
serial port
overview ........................................................
TCP/IP ...........................................
arp .................................................................
ipconfig ..........................................................
nbtstat ............................................................
netstat ............................................................
ping ................................................................
tracert ............................................................
Diagnostics section, Maintenance screen ..................
diagnostics tool
TCP/IP .................................................................
Diagnostics Tool .........................................................
display panel, status
148
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
replacement of .....................................................
distributor ....................................................................
33
documentation ......................................................
29
map ......................................................................
34
doors on the front bezel ..............................................
36
Dual Inline Memory Modules (DIMMs) .....................
30
31
E
53
48
Event Browser, using ............................................
59
event log
58
application ............................................................
52
security .................................................................
14
system ..................................................................
event logs
55
types, description .................................................
54
viewing .................................................................
55
events
142
about ..............................................................
investigating .........................................................
112
56
F
70
11
fan, hot-swap ..............................................................
fault management
alarm notification ..................................................
event processing ..................................................
firmware, flashing the ................................................
45
floppy drive
replacement of ...................................................
–
42
44
front bezel ...................................................................
fuse
replacement of .....................................................
–
58
60
59
58
G
60
General section, Maintenance screen ........................
39
H
–
,
,
,
29
31
33
34
36
33
hard drive bay .............................................................
29
hard drive, RAID SCSI
34
configuration of ....................................................
36
hard drives
30
when to hot-swap .................................................
31
hardware problems, detecting ....................................
52
29
I
63
indicators ..................................................................
94
11
,
11
14
14
76
143
,
50
51
26
26
26
26
26
,
48
50
50
87
48
48
110
104
76
89
52
98
98
97
49
145
December 2010
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