Avaya CallPilot 1002rp Maintenance And Diagnostics page 82

Replacing basic chassis components
The cable kit part number for all locations, except EMEA, is FR029367. At EMEA locations,
use part number N0029367.
• Only qualified field technicians who are familiar with Avaya CallPilot and RAID should
attempt this procedure.
• A full-system backup and RAID drive consistency check must be performed prior to
replacing the SCSI power cable. These can both be performed while the server is online.
• If at any step in the procedure, the result is not as indicated, stop and contact your next
level of support for assistance before continuing.
To replace the SCSI power cable
1. Log into the CallPilot server.
2. Launch the MegaRAID client to check the status of the RAID sub-system:
Figure 11: MegaRAID Power Console Plus
3. Open the Physical Devices window and check the drive pair settings. The table
82 Avaya CallPilot® 1002rp Server Maintenance and Diagnostics
a. Click Start → Programs → MegaRAID Client.
b. Open the Server Selection window.
c. Select Access Mode → Full Access and click OK.
Result: The MegaRAID Power Console Plus window appears.
below shows the correct settings.
December 2010