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Tech Service Bulletin No. 6645/6655/6665-032
Page 2 of 2
SYMPTOM 2:
Fusing Unit is not secured in the copier (falls to the floor when pulled out by customer).
CAUSE 2:
If the customer frequently pulls out the Fusing Unit roughly, the Stopper [A] gradually bends upward. If the
customer pushes the lever [B] to the right and pulls the Fusing Unit out, it is possible for the Fusing Unit to
come off the rail and fall to the floor.
[A]
SOLUTION 2:
The shape and thickness of the stopper has been changed as shown below. Because the shape of the
Stopper has been changed, the Fusing Unit Front Cover has also been changed (part of the cover has been
cut away to prevent it from being touched by the Stopper).
UNITS AFFECTED:
All FT6645/6655 copiers manufactured after Serial Number A3354460068 and A3364460001 respectively
will have the new style Fusing Unit part modifications installed during production.
FUSING UNIT MODIFICATION KIT (A0969902):
A kit has been made available to correct the symptoms described in this bulletin. The Fusing Unit
Modification Kit (A0969902) contains the following items:
ORDERING PROCEDURE:
Ricoh Corporation will automatically ship one Fusing Unit Modification Kit (A0969902) for use on 100% of all
FT6645/6655 copiers manufactured prior to Serial Number A3354460068 and A3364460001 respectively
based on Ricoh's Equipment Shipped Records.
[B]
Fusing front cover
Old
1) two "thumb screw" type Nuts
2) one Fusing Unit Stopper
3) one Fusing Unit Front Cover
[A]
Stopper
New
[A]
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