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BULLETIN NUMBER:
APPLICABLE MODEL: FT6645/6655
SUBJECT: SC502, 508, 510, 511
SYMPTOM:
SC502,508,510 or 511 is displayed.
CAUSE:
When the tandem paper tray is closed roughly, it bounces slightly to the front disengaging the drawer
connectors.
FIELD COUNTERMEASURE:
1. Instruct the operator to gently push the tandem tray until it stops. If any of the above mentioned Service
Codes are present, instruct the operator to pull the tray out and gently push the tray back in until it stops
and then turn the main power switch "OFF" and then "ON".
2. Apply silicone grease (G-501) to the points called out in the illustrations below. This reduces the friction
between the tandem tray and the guide rail which helps the lock lever to position the tandem tray at the
correct position. If the tandem tray bounces slightly to the front, the lock lever pushes the lock plate to
move the tray back to the correct position.
Grease
Lock Plate
PRODUCTION COUNTERMEASURE:
1. Grease is applied at the factory where described in the Field Countermeasure above.
6645/6655-001 REISSUE
Lock Lever
07/11/94
Grease
Continued...
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