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Procedure
1. Put the controller into service mode by issuing shutdown -system -state
servicemode command in the <CLI> prompt. After the controller rebooted,
ensure both controllers enter service mode by issuing list controller
command in the <CLI> prompt.
Figure 27. <CLI> list controller
2. Perform RSSM firmware upgrade to the latest version of firmware (version
1.3.x.xxx or above). Please refer to IBM BladeCenter S SAS RAID Controller
Module Installation and User's Guide Chapter 6 and 11 for detail instructions.
3. After the RSSM firmware upgrade completed, please check whether both Alert
5014 and 9004 disappear and all the firmware upgrade status are IDLE. If so,
then the issue is resolved.
Figure 28. All the firmware upgrade status are IDLE
Chapter 11. Troubleshooting and support
185
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Troubleshooting
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