Data Package Collection In The Intermediate State; Vlan 4095 With The Intelligent Copper Pass Thru Module - IBM BladeCenter S SAS RAID Controller Module Installation And User Manual

Data package collection in the intermediate state

Issue:
If you are using the IBM Storage Configuration Manager to collect a data package
and one or more of your RAID Controllers is in an intermediate state you will
not be able to collect this package, and the following message appears:
The Collect Support Data operation is complete, with errors.
The RAID Subsystem component support data package could not be created.
To collect support data for the RAID subsystem, use the command line interface
to invoke the First Time Data Capture utility with the -allowoffline option.
Refer to the Installation and User Guide troubleshooting section,
"Collecting logs with the First Time Data Capture Utility" for instructions.
A support bundle for the remaining components was successfully created.
Click here to download the support file to your local machine.
Recommendation:
Start the First Time Data Capture Utility program using no parameters other than
either the IP address of either RAID Controller.
Note: In Windows, the First Time Data Capture Utility program file is named
ftdc.exe. The corresponding file in Linux is named ftdc.
The First Time Data Capture Utility can determine if one or both controllers are in
an intermediate state after a sufficient timeout period, but because one controller
might still be providing host access, the First Time Data Capture Utility collects no
log data, generates a message to the user that the -allowoffline command line
option must be specified, and then exits. After the utility exits, reissue the
command to start the First Time Data Capture Utility again, but this time with the
IP address and the -allowoffline parameter. The program will then collect the
existing log files from both controllers. If the program finds that both controllers
are in an intermediate state for longer than the allowed timeout period, it initiates
a restart of the controllers. If this happens you will be instructed to make sure that
host IO is suspended before requesting log file capture. After the controllers restart,
the program collects the logs from both controllers.

VLAN 4095 with the Intelligent Copper Pass thru Module

Issue:
In some test cases, using an Intelligent Copper Pass thru Module (ICPM) to supply
network connectivity with the VLAN 4095 ID has resulted in an inability to
communicate with the RAID Controllers.
Recommendation:
Cabling ports 7 and 14 makes them live. The ICPM senses a link for ports 7 and
14, and allows you to Telnet to both RAID Controllers from the Advanced
Management Module using VLAN 4095.
Chapter 11. Troubleshooting and support
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