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service. The SlotID associated with alert 1101 indicates which controller should
be prepared for service. The controller that is prepared for service will reboot
in the SERVICE state.
<CLI> shutdown -ctlr 0 -state servicemode -readytoremove
Shutdown Command accepted.
7. At the <CLI> prompt, enter alert -get and press Enter to query the active
alert list and verify alert 2101 is in the list, or verify the amber LED on the
controller is in the on SOLID state.
<CLI> alert -get
____________________________________________________________________________________________
|AlertCode| Id |
|===========================================================================================|
|
2101 |
|-------------------------------------------------------------------------------------------|
| Msg: Controller ready for service – RAID system is down YK12J089A4BG
|===========================================================================================|
8. Remove the RAID Controller.
a. Open the release handle on the RAID Controller (rotate the handle up) to
disengage the RAID Controller from the bay.
b. Slide the RAID Controller out of the bay.
9. Insert the replacement RAID Controller.
a. Slide the RAID Controller into the same bay you removed the old RAID
Controller.
b. Close the release handle (rotate the handle down).
10. Connect any externally attached devices that were previously connected to
any of the four SAS ports on the RAID Controller.
11. Log into the Advanced Management Module and turn off the blue chassis
identification LED.
a. Log into the Advanced Management Module.
b. Click Monitors > LEDs > Media Tray and Rear Panel LEDs.
c. Click Off next to Location. The blue chassis identification LED will turn
off.
Replacing a single controller using the SCM
Perform the following steps to non-concurrently replace a single RAID Controller
using the IBM Storage Configuration Manager.
Procedure
1. Log into the chassis using the Advanced Management Module and illuminate
the blue chassis identification LED to ensure the repair action is conducted on
the correct chassis.
a. Log into the Advanced Management Module.
b. Click Monitors > LEDs > Media Tray and Rear Panel LEDs.
c. Click On or Blink next to Location. Depending on the selection, the blue
chassis identification LED will be in the SOLID or BLINKING state.
2. Stop all host I/O application processes.
3. Remove any externally attached devices that are connected to any of the four
SAS ports on the RAID Controller that is being replaced.
4. Log into the IBM Storage Configuration Manager.
5. From the navigation panel, select BC-S SAS RAID Module > Health >
Physical View.
Time
| SlotID | Severity |
6 | 20090930162105 |
WWN
0 |
Info | 5005076b0741417f |
Chapter 11. Troubleshooting and support
| Ackable |MaskState|
0 | Unmasked|
|
155
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Table of Contents
Troubleshooting
