Chapter 11. Troubleshooting
This topic contains scenarios and solutions to common RAID Controller
troubleshooting issues. To help you understand, isolate, and resolve problems with
your RAID Controller, the troubleshooting and support information also contains
instructions for using the problem-determination resources that are provided with
your IBM products.
You can use the information here to resolve a technical issues on your own, by
identifying the source of a problem, gathering diagnostic information, and
knowing how to search knowledge bases to get online fixes. If you need to contact
IBM Support, you can find out what diagnostic information the service technicians
need to help you address your technical issue.
Attention: Back up the data before servicing or replacing components.
Putting the IBM BladeCenter S SAS RAID Controller Module into
service mode
service mode
The RAID Controller command line interface includes a service mode command
that you can use to put the RAID Controller in a state associated with an offline
condition, but remaining active on a level that allows you to continue an
interaction. For more information on the service mode command, see "service
mode" on page 73.
For information on using IBM Storage Configuration Manager to a RAID
Controller into service mode, see the "Shutdown and Recover" topic in the IBM
Storage Configuration Manager online help.
Understanding LEDs
This topic describes what the LED lights on your IBM BladeCenter S SAS RAID
Controller Module signify.
Power – OK LED
Activity – ACTIVITY LED
Identify – IDENTIFY LED
© Copyright IBM Corp. 2008, 2013
Power Indicators are used on each component to indicate the status of the
power distribution network within that component. A single indicator is
utilized to indicate the various power conditions of the component by
utilizing the different indicator states to differentiate the different power
conditions.
Activity LEDs are implemented on various components to provide an
indication of the level of utilization of a component. The LED state is
internally controlled by the component and will utilize the FLASHING
indicator state as internally defined by the component to manage the state
of the indicator.
A blinking Alert/Fault led can be used to identify a component.
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