Lucent Technologies DEFINITY User Manual page 87

Console Operations
If you want to transfer the call after announcing it, wait until the
called party answers, then speak to the person to notify them of an
incoming call.
To transfer a call from an inside extension to an outside number:
1. Before attempting the transfer, obtain the following information:
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2. Tell the caller that you are going to break the connection temporarily
while you start the outbound call.
If you want to set up a 3-way connection that includes the console,
skip to Step 5.
3. Click the Transfer icon
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If the called party accepts the call, click the Transfer icon
again, or press F6 to complete the transfer. The two
parties are connected, the Split feature button changes to
gray, and the console is released from the call. This procedure
is complete.
If the called party declines the call, click the Cancel icon
or press F7 to reconnect to the caller. Tell the caller
that the called party is unavailable, take a message if
appropriate, then click the Release icon
terminate the call. This procedure is complete.
If the line is busy or there is no answer, click the Cancel
icon or press F7. The call progress tones stop, and you
are reconnected to the caller. Tell the caller that the called
party is unavailable, take a message if appropriate, then click
the Release icon
call. This procedure is complete.
Verify that the outgoing call is allowed in your environment.
Find out whether the caller wants to dial the outside number after
you access a trunk, or instead wants for you to dial the call.
The caller is automatically placed on hold, and a Cancel icon
is displayed on the associated call bar.
The calling party is separated from the connection.
You hear dial tone.
The Split feature button is displayed in white.
again or press F8 to terminate the
or press F6.
Issue 2.5 October 1999
or press F8 to
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