Troubleshooting; Backup Procedures And Considerations - Lucent Technologies DEFINITY User Manual

Troubleshooting

Your console has access to many features that are helpful in troubleshooting various
problems. This chapter presents those features, as well as procedures and
recommendations that will assist you in isolating and analyzing problems, before
escalating them to higher-level support personnel.
Refer to the appropriate section in this chapter, according to the type of problem
you are attempting to identify and correct.
This chapter includes the following information, in the order listed below:

Backup Procedures and Considerations

n
Troubleshooting PC Console Installation and Usage Problems
n
Troubleshooting Switch Problems
n
Recovering from a Power Failure
n
Recovering from a PC Failure
n
Backup Procedures and Considerations
Regular backup procedures are an essential element in the successful operation
of your PC Console. Your PC must maintain a sizable chunk of information that
is critical to your organization. In the event of a power failure, PC failure, or
switch failure, it is extremely important to have the information maintained on
the PC accessible elsewhere, as well.
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