Issue 2.5 October 1999 - Lucent Technologies DEFINITY User Manual

Understanding PC Console
When you move your cursor to that call bar, the Second Party Display at the
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bottom of your screen identifies the called party. This information, if
available, is pulled from the primary PC Directory.
To answer the incoming call, you click the Answer icon
The ringing stops.
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You are connected to the calling party.
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Now you see a Transfer
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Conference
The icons themselves are displayed as needed. If an icon cannot be used on
the current call, it is removed from the call bar. This allows you to quickly
access all of the appropriate functions, while removing any clutter from the
screen.
To hold the call, you click its Hold icon
The call is placed on hold.
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The Transfer
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icons disappear.
A Retrieve icon
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The timer on the left side of the call bar keeps track of the call' s hold cycle
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and hold time. The hold cycle tells you how many times this call has been
placed on hold, and the hold time tells you how long it has been on hold in
the current cycle.
The call bar itself changes to pink. This indicates that the call is on hold. If
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the call bar were to turn red, this would indicate that the call had been on
hold for longer than a preset threshold.
To retrieve the held call, click the Retrieve icon
The held call is retrieved.
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The Retrieve icon
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The Transfer
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icons are redisplayed on the call bar.
There are two checkboxes located above the call bars, labeled Tones and Auto
Transfer. You can check or uncheck these boxes to temporarily enable or
disable the sending of audible tones during normal dialing, and to enable or
disable the Auto Transfer capability.
, Hold
icon on the call bar.
, Hold , Release
is displayed on the call bar.
disappears.
, Hold , Release
.
, Release and
.
and Conference
.
and Conference

Issue 2.5 October 1999

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