Lucent Technologies DEFINITY User Manual page 170

Troubleshooting
The message " Password file not
found" is displayed, and
PC Console will not launch,
however the System database
has not actually been moved or
deleted.
9-10
Issue 2.5 October 1999
The System database has
become corrupted.
If Microsoft Access 2.0 or later is
available to you:
Launch Microsoft Access, then open the
System database. By default, it is located at
pccon2\admin\pccadmin.mdb. Double click
on the Password table to open that table.
One-by-one, delete all entries in the
password column. Do not attempt to type the
new passwords directly into any field in this
column. Exit Microsoft Access.
Double-click on the Console
Administration icon. Enter the usual
system name, but leave the password field
blank. Click on the Attendant Management
folder, then readminister passwords for all
named administrators, including that of the
system.
If Microsoft Access 2.0 or later is not
available to you:
Restore a backup copy of the System
database. By default, it is located at
pccon2\admin\pccadmin.mdb. The default
location of its backup is
pccon2\backup\pccadmin.mdb.
If a backup copy is not available, reinstall the
PC Console software, being certain to save
the old files to a backup directory. This will
create a new System database. Then restore
the following database files from the
pccon2\backup\ directory into the new
PC Console directory (overwriting the newly
created database files). This will restore your
previously saved database information. The
files you must restore are listed below.
Restore to the pccon2\admin\ directory:
pcclang2.mdb
Restore to the pccon2\direc\ directory: all
directory database files. By default, these
are labeled dir1.md, dir2.md, dir3.md, and/or
dir4.md; with each having a corresponding
*.cdx file and *.dbf file that must be restored
as well. Keep in mind, however, that your
administrator may use a different naming
convention to identify the various database
files.
Readminister all attendant profiles and
associated passwords, all button labels, and
all system parameters.