Attendant Intrusion (Call Offer) (Generic 3R); Interactions - Lucent Technologies DEFINITY User Manual

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Attendant Intrusion (Call Offer)
(Generic 3r)
Enables an attendant to enter an existing call on either a digital or analog station
to offer a new call or message to the called party.
To activate Attendant Intrusion:
1. Answer the call in the usual way.
2. Extend the call as usual.
3. Click the Intrusion feature button if the called party is busy or has call
waiting.
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4. Click the Transfer icon
If no limitations exist (see the following list of interactions) one of the
following happens:
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Interactions

Attendant Intrusion interacts with other features as follows:
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You are bridged on to the call and an intrusion tone (if one is
administered) is heard by both parties on the call. Announce the
incoming call or message.
NOTE:
You can perform this step only if Auto Transfer is not enabled. If
Auto Transfer is enabled, the call is transferred automatically.
If the called station is digital, the calling party is connected to an idle
call appearance button where the called party may pick up the call.
If the called station is analog, the calling party is Call Waiting until
the called party picks up the call.
If a station is on a conference call with the administered maximum
number of conferees, the attempt to intrude on the station will be
denied.
If there is one call already Call Waiting for the called party, the
calling party will not be able to wait for the called party using Call
Waiting.
If a call is established with Data Privacy activated, the attempt to
intrude on the call will be denied.
If a station in a call is administered with Data Restriction, the
attempt to intrude on the call will be denied.
or press F6.
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