Lucent Technologies DEFINITY User Manual page 86

Pc console
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Console Operations
To transfer an incoming call to an inside extension:
1. Click the Transfer icon
the call and press F6.
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2. Dial the extension to which you want to transfer the call. You can
either:
Use the search and dial capabilities of PC Directory, or
Use your keyboard or telephone keypad to dial the extension, or
Click the Hundreds Group button, then the Busy Lamp Field that is
associated with that extension.
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3. If you want to set up a 3-way connection that includes the
console, click the Split feature button before or after the called party
has answered. The Split feature button changes to gray and you are
connected to both the caller and the calling party. If you want to drop
out of the 3-way connection, click the Transfer icon
F6. This procedure is complete.
If you want to transfer the call but not announce it, click the
Transfer icon
answers. The call is transferred, the Split feature button changes to
gray, and the console is released from the call. This procedure is
complete
5-14
Issue 2.5 October 1999
The call is automatically placed on hold.
A Cancel icon
is displayed on the call bar.
The calling party is separated from the connection.
You hear dial tone.
The Split feature button is displayed in white.
If Auto Transfer is enabled, the call is transferred automatically.
This procedure is complete.
If Auto Transfer is not enabled, a Transfer icon
the call bar. Continue to the next step.
again or press F6 before the called party
, or highlight the call bar associated with
is added to
or press

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