Lucent Technologies DEFINITY User Manual page 132

Pc console
Table of Contents

Advertisement

Switch Features
You can park a call on any extension in the system. If you select your individual
attendant extension number as the answer-back or call park number, you can
simply press the pound sign (#) key on the telephone dial pad, instead of
entering the station' s extension number. In addition, the console group can have
up to 10 extensions that are used exclusively for Call Park. These extensions
are not assigned to telephones; they are used only by the attendants to park
calls. These extensions can be assigned to the selector console for quick
access. The Busy Lamp Field associated with that extension will be displayed in
dark blue to indicate that a call is parked at the extension.
After parking an incoming call, page the desired party and announce the
extension number on which the call is parked. When the paged party dials the
Call Park Answer-Back code and the extension number on which the call is
parked, the two parties are connected.
If a parked call is not answered within a preset time, the call returns to the party
who parked the call. When a parked call returns to the console, the original call
identification information is displayed.
Nine paging zones, and a single paging zone to activate all nine paging zones,
can be provided. A paging zone is the location of the speakers, and is selected
based on the likelihood that the paged party will be within the sound of the
loudspeaker. Attendants can page individuals by dialing a trunk access code, by
dialing an extension, or by clicking a feature button that is administered to
connect to your paging system.
In addition to (or instead of) the system loudspeaker paging equipment, a variety
of paging systems can be used. The largest of these supports 39 paging zones.
Your System Manager will inform you if your system includes this equipment,
and will provide the 1- or 2-digit selection codes you may require.
The allowable paging time is preset for the system. (This information is also
available from your System Manager.) If the preset time interval expires while
an announcement is being made, the call is disconnected and intercept tone is
heard.
NOTE:
The attendant cannot extend calls to a loudspeaker paging device.
NOTE:
This feature is available to PC Console only if the applicable feature
access codes have been correctly administered at the switch.
6-36
Issue 2.5 October 1999

Advertisement

Table of Contents
loading

This manual is also suitable for:

Definity pc console 2.5

Table of Contents