Lucent Technologies DEFINITY User Manual page 157

Operating in a Centralized Attendant Service
Environment
n
n
n
n
2. Dial the Remote Hold feature access code as administered at the
originating branch location.
3. Listen for the Remote Hold confirmation tone, then click the Release
icon
n
To answer a returning call that was previously extended or put on Remote
Hold:
1. Click the Answer icon
bar and press F6.
n
n
n
n
n
2. Report to the calling party.
n
n
n
3. Click the Release
n
The call is automatically placed on hold.
A Retrieve icon
The calling party is separated from the connection.
You hear dial tone.
or press F8.
The call is released from the console.
Ringing stops.
Recall tone (if it is provided by the branch) is heard.
You are connected to the returning call (and to the ringing line if the
call was previously extended).
The Transfer , Hold
Conference icons are displayed on the call bar that is
associated with this call.
The Position Available indicator is turned off.
If the calling party still wants to wait and the call was previously
extended, go to Step 3.
If the calling party wants to be connected to another extension, go
to Step 4.
If the calling party wants to continue to hold, reactivate Remote
Hold.
The call is re-extended. (Dialing is not necessary.)
is displayed on the call bar.
for the returning call, or highlight its call
, Release
icon or press F8.
Issue 2.5 October 1999 8
and
-7