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Music Mixer
DEFINITY PC Console 2.5
Lucent Technologies DEFINITY PC Console 2.5 Manuals
Manuals and User Guides for Lucent Technologies DEFINITY PC Console 2.5. We have
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Lucent Technologies DEFINITY PC Console 2.5 manual available for free PDF download: User Manual
Lucent Technologies DEFINITY PC Console 2.5 User Manual (202 pages)
PC Console
Brand:
Lucent Technologies
| Category:
Music Mixer
| Size: 0.94 MB
Table of Contents
Table of Contents
3
1 Installation
15
Before You Begin
15
Contents of the Package
15
Hardware and Software Requirements for the Personal Computer
15
Additional Hardware Required
16
Installation
18
Administering PC Console, at the Switch, as an Attendant Console
18
Assessing Your Hardware Components
20
Connecting the PC to the Telephone
22
Connecting the Pc/Telephone Configuration to the Power Source
28
Installing the PC Console Software
32
Administering the PC Console Software
34
Administering the Phoneline Masterdirectory Software
37
Confirming the Operation of Your Telephone
38
2 Understanding PC Console
39
Welcome
39
An Overview of PC Console
39
Sharing Information Within PC Console
40
Personalizing Screens in PC Console
40
Navigating through the PC Console Screens
40
Help Information
41
Busy Lamp Field
41
Feature Buttons
41
Display Buttons
42
PC Directories
42
Call Handling Area
43
3 Console Administration
47
Overview
47
Accessing the Console Administration Area
48
Assigning Attendant Profiles and Passwords
48
Identifying Button Functions
50
Defining System Parameters
57
Creating Custom Languages
62
Exiting the Console Administration Area
68
4 Directory Administration
69
Overview
69
Using the Phoneline Masterdirectory Software
69
Helpful Hints When Building Your Directories
70
Importing an Upload File - a Quick Overview
72
5 Console Operations
73
Operations Overview
73
Accessing and Exiting PC Console Operations
74
Call Handling
75
Answering a Call
75
Conferencing Multiple Parties Together on a Call
77
Holding a Call
79
Placing a Call
80
Releasing a Call
84
Splitting a Call
84
Transferring (Extending) a Call
85
N Feature Buttons
85
Typing Notes about a Call
91
Searching and Updating a Directory
92
Accessing the PC Console Directory Functions
92
Searching for Information in a PC Console Directory
93
Placing a Call from a PC Console Directory
93
Changing the Information in a PC Console Directory
94
Exiting the PC Console Directory Functions
95
6 Switch Features
97
Abbreviated Dialing
97
Attendant Call Waiting
98
Attendant Conference
99
Attendant Control of Trunk Group Access
99
Attendant Direct Trunk Group Selection
100
Attendant Intrusion (Call Offer) (Generic 3R)
101
Interactions
101
Attendant Lockout
102
Attendant Override of Diversion Features (Generic 3R)
102
Attendant Priority Queue (Generic 3R)
103
Attendant Recall
104
Attendant Serial Call (Generic 3R)
105
Auto Hold (Generic 3R)
106
Auto Start and Don' T Split (Generic 3R)
106
Interactions
108
Automatic Alternate Routing and Automatic Route Selection
108
Automatic Answer
108
Automatic Circuit Assurance
108
Busy Verification of Telephones and Trunks
109
Call Coverage
109
Consult
111
Coverage Callback
112
Call Detail Recording (CDR) Account Code Dialing
112
Call Forwarding All Calls
113
Call Park
115
Code Calling Access
116
Controlled Restrictions
118
Emergency Access to the Attendant
120
Facility Busy Indication
121
Facility Test Call
122
Individual Attendant Access
122
Integrated Directory
123
Inter-PBX Attendant Service (IAS)
124
Interactions
124
Isdn-Pri
126
Basic ISDN-PRI Call
127
Redirected ISDN-PRI Call
128
Leave Word Calling
128
Loudspeaker Paging Access
130
Loudspeaker Paging Access-Deluxe
131
Message Retrieval
135
Multiple Listed Directory Numbers
136
Network Access-Private
137
Network Access-Public
137
Night Service
137
Night Service Disconnect Timer
138
Serial Call (Generic 3R)
138
Straightforward Outward Completion
139
Through Dialing
139
Time-Of-Day Routing
139
Clocked Manual Override Option
139
Immediate Manual Override Option
141
Timing
142
Alerting Timer (Generic 3)
142
No Answer Timer (Generic 3)
143
Return Call Timeout
143
Timed Reminder
144
Trunk Group Busy/Warning Indicators to Attendant
145
Trunk Identification
145
Trunk-To-Trunk Transfer
145
7 Operating in a Distributed Communications System Environment
147
Attendant Call Waiting
147
Attendant Control of Trunk Group Access
147
Attendant Display
148
Automatic Circuit Assurance
148
Busy Verification of Telephones and Trunks
148
Call Forwarding All Calls
149
Direct Trunk Group Selection
149
Trunk Group Busy/Warning Indicators
149
8 Operating in a Centralized Attendant Service Environment
151
An Overview of the CAS Environment
151
Tones Associated with CAS Calls
152
Call Bar Display Information
153
Operating Procedures
154
CAS Backup Service
158
CAS Night Service Operations
159
Issue 2.5 October 1999 8
159
9 Troubleshooting
161
Backup Procedures and Considerations
161
Troubleshooting PC Console Installation and Usage Problems
162
Troubleshooting Problems with the Telephone or Passageway Adapter
163
Troubleshooting Error Messages
165
Troubleshooting General Usage Problems
174
Troubleshooting Switch Problems
180
Console Alarm Indicators
180
Alarm and Alarm Reported Indicators
180
Optional Alarm Lamps
180
The Features You Can Use to Troubleshoot Problems at the Switch
181
Automatic Circuit Assurance (ACA)
182
Busy Verification of Telephones and Trunks
182
DCS Busy Verification of Telephones and Remote Trunks
186
Trunk Group Busy/Warning Indicators to Attendant
191
Trunk Identification
191
Recovering from a Power Failure
192
Recovering from a PC Failure
193
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