Lucent Technologies DEFINITY User Manual page 81

Console Operations
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2. Listen for the call progress tones.
To place a call to an outside number:
An outside call requires that you access an outgoing trunk, then dial the number.
You can access the trunk by dialing an access code for that trunk group — such
as a Private Network, Automatic Alternate Routing (AAR), or Automatic Route
Selection (ARS); or by clicking the Trunk Group button for the desired trunk.
1. Click a Call icon
then use your keyboard or telephone keypad to dial the complete
number, including any required access codes. You can enter numbers
0 through 9, comma, asterisk (*), and pound sign (#); or
Click the Trunk Group button that is associated with the desired trunk,
then follow the usual dialing sequence to dial the outbound number; or
Use the search and dial capabilities of PC Directory.
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The Transfer , Hold
Conference icons are displayed on the call bar that is
associated with this call.
The call bar and the Second Party Display in the lower part of the
screen indicate the called- or calling-party identification (if that
information is available).
The Position Available indicator is turned off.
If ringback tone is heard, this indicates the called extension is
idle and ringing. When the call is answered, talk to the called
party.
If busy tone is heard, this indicates the extension is busy. Click
the Release icon
then try again later.
If Call Waiting ringback tone is heard, this indicates the
extension is busy and the call is Call Waiting. Either wait to
talk to the called party, or click the Release icon
press F8 to release from the call, then try again later.
If intercept tone is heard, this indicates an invalid extension.
Click the Release icon
call, then try again.
, or highlight an empty call bar and press F6,
The background of the call bar changes to white.
The call bar assigns a letter identification (such as c= ) to the call.
, Release
or press F8 to release from the call,
or press F8 to release from the
Issue 2.5 October 1999
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