Lucent Technologies DEFINITY User Manual page 76

Console Operations
An Answer icon
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incoming call.
The background of the call bar changes to white.
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If the call bar associated with the incoming call is highlighted, the call bar and
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the Second Party Display (at the bottom of the screen) indicate the called- or
calling-party identification, if that information is available.
The Position Available indicator is turned off.
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A special type of incoming call is the emergency call. When an emergency call
arrives, the following also occurs at the PC Console workstation:
The Emergency feature button (if one is administered) is displayed in pink.
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An Emergency tone sounds.
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The call bar identifies the call with the abbreviation EMRG and shows the
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following information:
The calling party identification
The number of emergency calls remaining in the queue
A typical emergency call has this display format:
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a = TOM ROBERTS EXT 3041 in EMRG Q
The procedure for answering an emergency call is the same as the procedure to
answer any other call. However, you should respond immediately to an
emergency call, placing other calls on hold if necessary.
To answer an incoming call:
1. Click the Answer icon
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5-4
Issue 2.5 October 1999
NOTE:
If your switch is administered for Automatic Answer, you will not
hear a ring. Instead, PC Console will establish the connection for
you automatically.
is displayed on the call bar associated with the
Ringing stops.
You are connected to the calling party.
or highlight the call bar and press F6.