Accessing And Exiting Pc Console Operations - Lucent Technologies DEFINITY User Manual

Console Operations
Accessing and Exiting PC Console
Operations
To launch the PC Console Operations application software:
1. Double-click on the Console Operation icon to launch the application.
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2. Verify that the Position Busy feature button is displayed in gray. If it
is not, click that button so that the switch forwards " 0" perator calls to
PC Console.
To login as a new attendant:
Your login profile contains information about you, including your preferences for
language, Help Tips, and Auto Transfer. To make those preferences available
to the system, however, you must either launch PC Console using your login
name and password, or identify yourself as a new attendant using the following
login procedure.
1. Select Attendant-Login from the Menu Bar.
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2. Enter your login name and password.
3. Click OK or press ENTER.
To change your profile information temporarily:
Your administrator has selected the language that you see on the PC Console
screens, and has established three default settings that you can override on a
temporary basis. Specifically, you can change the settings that determine
whether Help Tips are displayed, whether Auto Transfer is enabled, and whether
audible tones are sent during dialing. The changes you make only affect the
current session; they do not become a permanent part of your profile.
Help Tips — You use the same procedure to toggle the Help Tips feature on
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or off. Simply select Attendant-Help Tips Visible from the Menu Bar. If the
feature is turned on, a checkmark precedes its name on the Menu Bar.
Tones — This checkbox, labeled Tones, appears within the Call Handling
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area. Some applications and components (like voice mail) require that tones
be sent, or not sent. However, note that if Auto Start is administered on your
switch, you must specify that tones are not sent during normal dialing.
Therefore, you would leave the box unchecked.
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Issue 2.5 October 1999
The PC Console splash screen is displayed, followed by the
PC Console Login window.
The Attendant Login window is displayed.