Lucent Technologies DEFINITY User Manual page 155

Operating in a Centralized Attendant Service
Environment
2. Dial the internal or external number to which you want to transfer the
call. You can either:
Use your keyboard or telephone keypad to dial the extension or
external number, or
Click the Hundreds Group button, then the Busy Lamp Field that is
associated with a particular extension.
3. If Auto Transfer is not enabled, click the Release icon
F8, to complete the transfer. You can do this either before or after
your calling party has answered. (If Auto Transfer is enabled, this step
will occur automatically.)
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4. If the called party is busy, does not answer, or declines to talk to the
calling party, click the Cancel icon
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Explain to the calling party that the called party cannot be reached. If
the calling party wants to wait, extend the call again; then click the
Release icon
wait, take a message or ask the calling party to try again later, then
click the Release icon
To extend a CAS call to a branch other than the originating branch:
1. Click the Transfer icon
the call and press F6.
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The call is released from the console and transferred.
You are reconnected to the calling party.
The call attempt is canceled.
Call progress tones stop.
or press F8. If the calling party does not want to
The call is automatically placed on hold.
A Retrieve icon
The calling party is separated from the connection.
You hear dial tone from the branch location.
or press F7.
or press F8.
, or highlight the call bar associated with
is displayed on the call bar.
Issue 2.5 October 1999 8
or press
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