Facility Busy Indication - Lucent Technologies DEFINITY User Manual

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Facility Busy Indication

When a Facility Busy feature button is administered, that button provides a
visible indication of the active/busy status of a particular trunk group or
extension. The associated Trunk Group button and Busy Lamp Field also
change color to indicate the status of the trunk group or extension being
monitored. The Facility Busy feature button is displayed in white when the
facility is active or busy, gray when the facility is idle, or pink when an incoming
call is received from the monitored extension. The button can also be used for
calling the monitored facility.
The Stored Number feature button may be used, along with the Facility Busy
feature button, to display the number of the facility being monitored. This
display is accomplished by clicking the Stored Number feature button, then the
Facility Busy feature button.
To use the Facility Busy Indication feature:
1. Observe the desired Facility Busy feature button.
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2. Click the Facility Busy feature button associated with the monitored
facility.
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3. Continue the call in the normal way.
A Facility Busy feature button may also be used as an alarm indicator on the
console. Refer to " Console Alarm Indicators" in Chapter 9, " Troubleshooting."
Gray — Indicates that the monitored facility is idle and can be
called now. Go to Step 2.
White — Indicates that the monitored facility is busy. (Even though
the facility is busy, it may still be called. Another call appearance
button may be idle on a multi-appearance telephone, or the
Attendant Call Waiting feature may be activated for a single-line
telephone.) This may alternatively indicate a phantom station; one
that was administered without hardware translation.
The background of the call bar changes to white.
The call bar assigns a letter identification (such as c= ) to the call.
The Facility Busy feature button is displayed in white.
The normal call progress tones are heard.
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