Lucent Technologies DEFINITY User Manual page 177

Troubleshooting
A PC Directory was populated,
but now appears empty.
The PC Directory will not
upload. An error message
indicates " Integrated Directory
not administered," or " Next not
administered."
The PC Directory database was
deleted.
The switch or PC Console has
not been programmed with the
Integrated Directory feature.
Restore a backup copy of the missing PC
Directory database. By default, the PC
Directory database should be located at
pccon2\direc.
If a backup copy is not available, you will
need to recreate the missing database. If the
missing database is dir1.md, you will need to
reinstall the PC Console software to create
the required database structure. You will
also need to copy all other database files
from the pccon2\backup\ directory into the
new PC Console directory (overwriting the
newly created database files); to restore your
previously saved database information. The
files you must restore are listed below.
Restore to the pccon2\admin\ directory:
pccadmin.mdb and pcclang2.mdb
Restore to the pccon2\direc\ directory: all
directory database files. By default, these
are labeled dir1.md, dir2.md, dir3.md, and/or
dir4.md; with each having a corresponding
*.cdx file and *.dbf file that must be restored
as well. Keep in mind, however, that your
administrator may use a different naming
convention to identify the various database
files.
Verify that the Integrated Directory feature
has been assigned to the same feature
button on PC Console as it was on the
switch, during the administration of that
switch.
Also verify that the Next and Call display
buttons are assigned to the same positions
on PC Console as they are on the switch.
Issue 2.5 October 1999 9
-17