Lucent Technologies DEFINITY User Manual page 188

Troubleshooting
To busy verify a remote trunk in a DCS environment (simple verification
method):
1. Click the Busy Verify feature button.
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2. Click a Call icon
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3. Click the desired Trunk Group button.
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4. Using your keyboard, telephone keypad, or Hundreds Group button
and Busy Lamp Field, dial the desired trunk group member number.
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Issue 2.5 October 1999
If reorder tone is heard, this indicates either a trouble condition
at the telephone, or a terminal that was administered without
hardware (not an error condition). Click the Release icon
or press F8 to release from the call, then report the out-
of-service condition to the appropriate personnel.
The Busy Verify feature button is displayed in white.
, or highlight an empty call bar and press F6.
A Release icon
You hear dial tone.
The background of the call bar changes to white.
The call bar assigns a letter identification (such as c= ) to the call.
The call bar displays the number being dialed.
The number is dialed.
The Transfer , Hold
Conference icons are displayed on the call bar that is
associated with this call.
If dial tone is heard, go to Step 4.
If intercept tone is heard, this indicates an invalid trunk access
code or Personal Central Office Line (PCOL) trunk group.
Click the Release icon
call, then try again.
If the call bar shows " DENIED," and reorder tone is heard, this
indicates a trouble condition that exists on the DCS link. Click
the Release icon
then report the out-of-service condition to the appropriate
personnel.
is displayed on the call bar.
, Release
or press F8 to release from the
or press F8 to release from the call,
and