Dcs Busy Verification Of Telephones And Remote Trunks - Lucent Technologies DEFINITY User Manual

Troubleshooting
4. Use your keyboard, telephone keypad, or Hundreds Group button and
Busy Lamp Field, to dial the desired trunk group member number.
DCS Busy Verification of Telephones and
Remote Trunks
This feature allows the attendant to place test calls to trunks and telephones at a
remote location within the same DCS network. Busy Verification provides an
easy way to check the condition of these facilities. When the feature is
activated, you can distinguish between a telephone or trunk that is truly busy,
and one that only appears busy because of some trouble condition.
The result of a busy verification test may be an intercept tone, a display, or a
conversation with the called facility. In the following procedures, a successful
verification tells you that the facility is probably working correctly; a failure tells
you that the facility should be reported for maintenance.
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Issue 2.5 October 1999
If the call bar shows " INVALID," and intercept tone is heard,
this indicates an invalid group member number. Click the
Release icon or press F8 to release from the call, then
try again.
If the call bar shows " VERIFIED," and confirmation tone is
heard, this indicates an idle one-way incoming trunk.
Verification was successful. Click the Release icon
press F8 to release from the call.
If ringback is heard, this indicates an idle automatic tie trunk or
idle release link trunk. Verification was successful. Click the
Release icon or press F8 to release from the call.
If dial tone is heard, this indicates the trunk is idle and can be
used to place a test call. Verification was successful. Place a
test call, or click the Release icon
release from the call.
If the call bar shows " BRIDGED," this indicates you have been
bridged onto an active call, and initial warning tone has been
applied to the call. Verification was successful. Talk to the
bridged parties, or click the Release icon
release from the call.
If the call bar shows " OUT OF SERVICE," and reorder tone is
heard, this indicates a trouble condition exists on the trunk.
Click the Release icon
call, then report the out-of-service condition to the appropriate
personnel.
or press F8 to
or press F8 to
or press F8 to release from the
or