Lucent Technologies DEFINITY User Manual page 185

Troubleshooting
To busy verify a trunk:
1. Click the Busy Verify feature button.
n
2. Click a Call icon
n
n
n
n
3. Using your keyboard or the telephone keypad, dial the desired trunk
access code, or click the desired Trunk Group button.
n
n
n
n
If the call bar shows " DENIED" and reorder tone is heard, this
indicates that all hunt group members are active on a call.
Click the Release icon
call, then try again later.
If the call bar shows " OUT OF SERVICE" and reorder tone is
heard, this indicates a trouble condition at the hunt group.
Click the Release icon
call, then report the out-of-service condition to the appropriate
personnel.
The Busy Verify feature button is displayed in white.
, or highlight an empty call bar and press F6.
A Release icon
You hear dial tone.
The background of the call bar changes to white.
The call bar assigns a letter identification (such as c= ) to the call.
The call bar displays the number being dialed.
The number is dialed.
The Transfer , Hold
Conference icons are displayed on the call bar that is
associated with this call.
If dial tone is heard, go to Step 4.
If the call bar shows " DENIED," and intercept tone is heard,
this indicates an invalid trunk access code or Personal Central
Office Line (PCOL) trunk group. Click the Release icon
or press F8 to release from the call, then try again.
or press F8 to release from the
or press F8 to release from the
is displayed on the call bar.
, Release
Issue 2.5 October 1999 9
and
-25