Calls To Unassigned Extensions; Recall Timer - Lucent Technologies MERLIN LEGEND Release 5.0 System Planning Manual

MERLIN LEGEND Communications System Release 5.0
System Planning 555-650-112
4 Features
System Features

Calls to Unassigned Extensions

This section contains instructions for designating that calls made to unassigned
extension numbers by remote access users or on DID or dial-in tie trunks are
redirected to another extension number, the QCC queue, or a calling group
instead of to the primary operator.
!
SecurityAlert:
DID numbers that correspond to pool dial-out codes (or facility access
codes) can be used to avoid toll restriction, leading to toll abuse and/or
fraud. (See
information about security.)
Planning Form Instructions
Under the Calls to Unassigned Extensions heading on Form 8a, do one of the
following:
To keep the factory setting, check the Extension box.
To change from the factory-set redirect to the primary operator, check one
of the following:

Recall Timer

This section contains instructions for designating the length of the switchhook
flash sent when Recall is used to disconnect a call and get a new dial tone without
hanging up. The interval of the switchhook flash and how Recall works depends
on the type of telephone being used.
For multiline telephones, the factory setting is 450 ms. If users experience
difficulty with Recall, the interval can be changed to a longer or shorter interval.
The single-line telephone Flash or Recall button transmits a timed switchhook
flash of about half a second.
Appendix A, ''Customer Support Information''
— To redirect calls to a QCC operator (Hybrid/PBX only), check the
QCC queue box and write the extension number in the space
provided (see Form 2a).
— To redirect calls to another telephone, check the Extension box and
write the extension number in the space provided (see Form 2a).
— To redirect calls to a calling group, check the Calling Group box and
write the calling group extension number in the space provided (see
Form 7d).
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for more
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Issue 1
June 1997
Page 4-41