Automatic Callback; Extension Status; Smdr (Station Message Detail Recording) - Lucent Technologies MERLIN LEGEND Release 5.0 System Planning Manual

Communications system
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MERLIN LEGEND Communications System Release 5.0
System Planning 555-650-112
4
Features
System Features

Automatic Callback

This section contains instructions for setting the number of rings the system
should use to alert a caller about a callback attempt. After the specified number of
rings, the system abandons the callback attempt.
Planning Form Instructions
Under the Automatic Callback Interval heading on Form 8a, do one of the
following:
To keep the factory-set interval, check the 3 rings box.
To change the factory-set interval, check the second box and write the
number of rings (1 through 6) in the space provided.

Extension Status

This section contains instructions to set Extension Status to allow an operator, a
calling group supervisor, or a Call Management System (CMS) supervisor to
determine the status of a telephone at a glance. The lights next to the buttons on
a DSS or next to Auto Dial buttons programmed with extension numbers indicate
the status of the telephone.
Decide on the configuration and assign operator positions to monitor extension
status.
Planning Form Instructions
Under the Extension Status heading on Form 8a:
1.
Check the Assign to operator positions box and write the extension number
for each operator position in the space provided (see the appropriate copy
of Form 5a, 5b, or 5d).
2.
Do one of the following:

SMDR (Station Message Detail Recording)

Use these instructions only if connecting a Station Message Detail Recording
(SMDR) device. Otherwise, skip to the next section,
This section contains instructions for setting up SMDR to keep track of telephone
usage. SMDR works in conjunction with the Call Accounting System (Intuity CAS,
Windows CAS, IS CAS, CAS Plus V3, and MERLIN LEGEND Reporter) or a
serial printer connected to the SMDR port on the control unit. The SMDR port is
the upper RJ-45 jack on the processor module.
To keep the factory-set configuration, check the Group Calling/CMS
box.
To change the configuration, check the Hotel box.
4
4
4
''Inside Dial
Tone''.
Issue 1
June 1997
Page 4-38

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