Lucent Technologies MERLIN LEGEND Release 5.0 System Planning Manual page 173

MERLIN LEGEND Communications System Release 5.0
System Planning 555-650-112
4 Features
Group-Assigned Features
or, if it is set to repeat, the interval between replays of the secondary
announcement. The secondary announcement can either repeat or play only
once, after which the caller hears ringback or Music On Hold, according to the
rules outlined above. The primary and secondary announcement options, when
used together, allow the system manager to issue an initial message to callers,
followed by a repeating announcement that, for example, urges the caller to stay
on the line and wait for a calling group member.
The external alert designated as a calls-in-queue alarm can be any alerting device
connected through an MFM in the External Alert mode for MLX telephones. That
alert is tied to the third threshold value. The alert stays on as long as the threshold
is exceeded. Only one external alert can be designated for each calling group.
Since the signal is continuous, you should only use lighted external alerting
devices. An alert connected to a Supplemental Alert Adapter for an analog
multiline telephone should not be used as a calls-in-queue alarm.
The Overflow Threshold determines the maximum number of calls waiting in the
calling group queue before being sent to the Overflow receiver. The Overflow
Threshold Time determines the maximum amount of time that any call waits in the
queue before being sent to the Overflow receiver. The Overflow Threshold should
be set to a number larger than the third Calls-in-Queue Alarm Threshold to ensure
that the Calls-in-Queue Alarm will alert before calls are sent to the Overflow
receiver. If the Overflow Threshold Time is the primary source for overflow, set the
Overflow Threshold to a large number of calls (for example, 99 calls). If you want
calls to overflow based on the number of calls in the queue, disable the Overflow
Threshold Time by setting it to 0 seconds.
Planning Form Instructions
NOTE: NOTE: NOTE:
If the system has AUDIX Voice Power/Fax Attendant, you do not need to fill
in this information; settings are automatically set by Integrated
Administration to factory settings assumed by the AUDIX Voice Power
system (and not necessarily those listed for the communications system on
Form 7d). Changing the assumed factory settings could affect how the
AUDIX Voice Power system works. If you change these values, do so with
caution , and record the settings on Form 7d. For more information, see the
AUDIX Voice Power documentation.
For each calling group:
1. On Form 7d (page 2), copy the Group No., ID, and extension number from
the front of the form.
Select the Hunt Type by doing one of the following:
2.
To keep the factory-set hunting pattern, check the Circular box.
Issue 1
June 1997
Page 4-31