Lucent Technologies MERLIN LEGEND Release 5.0 System Planning Manual page 167

MERLIN LEGEND Communications System Release 5.0
System Planning 555-650-112
4 Features
Group-Assigned Features
Planning Form Instructions
1. Review the Employee Communication Survey analysis and determine
which users (senders) need Individual Coverage.
NOTE: NOTE: NOTE:
Single-line telephones cannot be receivers, and QCCs cannot be senders
or receivers.
2. On the appropriate form for each receiver telephone (Form 4b, 4d, 4f, 5a,
or 5b), locate an available button on the Button Diagram and write
Cover
to indicate secondary Individual Coverage.
Group Coverage
In Group Coverage, senders are organized into groups, and calls received by any
member of the group are sent to a receiver.
Any type of telephone (excluding QCCs) can be a member of a coverage group;
however, no individual sender can be a member of more than one group. A
maximum of 32 coverage groups can be set up, and there is no limit to the
number of senders in each group. Three types of receivers can be programmed:
calling groups, or the QCC queue and/or multiline telephones.
NOTE: NOTE: NOTE:
Group Coverage can be used alone or can be set up to work with either
primary or secondary Individual Coverage, or both. This allows callers to
get personal attention from the primary and/or secondary Individual
Coverage receiver and backup from Group Coverage. For example, a
receiver such as a secretary can have a Primary Cover button to provide
Individual Coverage for a sender who is also a member of a coverage
group.
Planning Form Instructions
1. Form 7c holds information for eight coverage groups. Make additional
copies of the form if more groups are planned. Review the Employee
Communication Survey analysis and determine the senders to be grouped.
2. Form 8a is used to identify system features. Under the Coverage Delay
Interval heading at the top of Form 8a, do one of the following:
and the sender's extension number. Write
To keep the factory-set interval, check the 3 rings box.
To change the factory-set interval, check the second box and write
the number of rings (1 to 9) in the space provided.
Issue 1
June 1997
Page 4-25
Ind
P to indicate primary or S