Create A Conference Call; Time-Saving Features - Nortel BCM 3.7 Manual

Create a conference call

You can establish calls to two people at the same time, and allow each caller to hear the other two
callers. You must have at least two intercom buttons assigned to your telephone to initiate a
conference call (FEATURE 3).
The person who establishes the conference call, has several options available to provide control
within a conference call.
• remove callers temporarily (put on Hold), or permanently
• split the conference into two separate calls
• leave the conference, and allow the other two callers to remain connected
Programming:
The Telephony Features Handbook describes the feature codes and the dial pad actions that are
required for controlling conferences.

Time-saving features

There are a number of features that allow you to save time when dialing, including:
• Autodial: You can program memory buttons for one-touch dialing of internal or external
telephone numbers. When you program an external autodial, you must specify a path out of
the system.
Programming:
• Last Number Redial: This feature (FEATURE 5) allows the user to redial the last external
number that was dialed from that telephone. This feature records a maximum of 24 digits.
Programming:
• Speed dialing: Business Communications Manager provides two types of speed dialing:
— System Speed Dial programming allows you to assign two or three-digit speed dial codes
to the external numbers called most often. You can set the system to have 01 to 70 codes or
001 to 255 codes. To activate a speed dial, enter FEATURE 0 and the speed dial code.
The names you enter for speed dials are also used as CLI display for calls that come in on
lines that offer number-only CLID on telephones that are configured to receive CLID for
those lines. (Services, Telephony Services, System speed dial)
— User Speed Dial programming (FEATURE *4) allows users to program their own speed
dial numbers. (Services, Telephony Services, System DNs, Active Set DNs, DN XXXX,
User Preferences, User speed dials)
Speed dial numbers are subject to the same restriction filters as normally-dialed numbers.
However, your system administrator can program system speed dial numbers to bypass dialing
restrictions.
"Assigning intercom (I/C) buttons (keys)" on page 408
"Programming telephone buttons" on page 432
"Programming restrictions for DNs" on page 452
Make a call
(allow or disallow feature)
Programming Operations Guide
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