Nortel Voice Mail User Manual
Nortel Voice Mail User Manual

Nortel Voice Mail User Manual

Nortel norstar voice mail software: user guide
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Norstar Voice Mail 4.0 FAX

User Guide

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Summary of Contents for Nortel Voice Mail

  • Page 1: User Guide

    • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Norstar Voice Mail 4.0 FAX User Guide...
  • Page 2: Copyright Notice

    COPYRIGHT NOTICE This Nortel documentation is protected by copyright. It may not be copied in any form or medium except pursuant to the Nortel License to Copy Documentation ("License"). If a License has been purchased, it will be enclosed with this copy of Nortel...
  • Page 3: Table Of Contents

    Contents Norstar Voice Mail FAX User Guide 1 Learning about the Norstar Voice Mail FAX option 1 About the virtual Fax line 2 Your Personal mailbox greeting 2 Recording a Greeting 3 Receiving a Fax message 4 Retrieving Fax messages 5...
  • Page 4: Norstar Voice Mail Fax User Guide

    Fax message in a mailbox with or without an introductory voice message. The Norstar Voice Mail FAX option allows a caller to leave a Fax message in a personal mailbox for a mailbox owner. The mailbox owner can: •...
  • Page 5: About The Virtual Fax Line

    START/SEND button on the fax machine.” For more information about Personal mailbox greetings, refer to the Norstar Voice Mail User Guide or ask your System Coordinator. FAX User Guide "Receiving a Fax P0886631 Issue 1.0...
  • Page 6: Recording A Greeting

    CHOOSE CFWD Greeting: ALT PERS Record new? QUIT P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 3 ƒ·°⁄ Press £ 2. Enter your password and press OK or . Your unique password was determined when you first opened your mailbox and performed the initialization steps.
  • Page 7: Receiving A Fax Message

    4 Norstar Voice Mail FAX User Guide Record greeting: RETRY Accept greeting? RETRY PLAY Receiving a Fax message You can receive two types of Fax messages: non-voice introduced and voice introduced. An introduction is a voice message the caller leaves with the Fax message.
  • Page 8: Retrieving Fax Messages

    Fax messages, delete them from your mailbox. Retrieving Fax messages When you retrieve a Fax message, Norstar Voice Mail shows the fax identification number on the display. If the message is a voice introduced Fax message, the Fax identification number plays before the voice message.
  • Page 9: Transferring A Fax Message To Your Mailbox

    6 Norstar Voice Mail FAX User Guide Transferring a Fax message to your mailbox When a caller is attempting to leave a Fax message in your mailbox and you answer the call, transfer the call to your mailbox. Inform the caller that you are transferring them to your mailbox.
  • Page 10 Mailbox admin GREET PSWD QUIT P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 7 5. This display appears if there is no preset fax machine. If the fax machine is preset, the display shows: Preset fax. You have the option of changing the preset fax telephone number.
  • Page 11: Printing Fax Messages

    8 Norstar Voice Mail FAX User Guide Printing Fax messages Fax messages left in your mailbox can be printed to any fax machine. You can choose to print all of your Fax messages at once or print them individually. If you print all of the Fax messages at once, you cannot listen to any voice introductions included with the Fax messages.
  • Page 12 For information about changing the Preset fax machine, refer to Preset fax machine" on page 6. After you end the session, Norstar Voice Mail prints the Fax messages on the Preset fax machine. P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 9 ƒ·°⁄...
  • Page 13 MANU Destination: Dest ph: RETRY <x> > > > Printed <x> > > > msgs After you end the session, Norstar Voice Mail prints the Fax messages on the assigned fax machine. FAX User Guide ƒ·°⁄ 1. Press £ Enter your password and press OK or ⁄...
  • Page 14: Printing A Fax Message

    You have three choices of where the Fax message is printed: Preset, Other and Manual. For more information about Fax message printing options, refer "Printing Fax messages" P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 11 "Fax cover sheet" on page 8. £...
  • Page 15 12 Norstar Voice Mail FAX User Guide Printing a Fax message on the Preset fax machine To print a Fax message on the Preset fax machine: Pswd: OTHR RETRY 2 new 0 saved ADMIN <date> > > > Fax:1 > > > > > > > > > > > >...
  • Page 16 PRESET MANU Destination: Dest ph: RETRY <x> > > > P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 13 ƒ·°⁄ Press £ 2. Enter your password and press OK or ¤ Press PLAY or 4. The date that the fax was received and fl...
  • Page 17 14 Norstar Voice Mail FAX User Guide Printed msg Norstar Voice Mail prints the Fax message on the assigned fax machine. Printing a Fax message using the Manual option To print a Fax message using the Manual option, you must first call and open your personal mailbox from a fax machine telephone.
  • Page 18: Fax Cover Sheet

    Group List. For information refer to another mailbox" on page 17, or number" on page 19. P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 15 "Forwarding a Fax message to "Forwarding a Fax message to an external FAX User Guide...
  • Page 19: Sending Fax Messages

    2. From the fax machine telephone dial the Norstar telephone number of the person you want to send a fax to. Wait for the mailbox greeting or have the Norstar Voice Mail operator transfer you to the mailbox to leave a Fax message. If the person you are calling answers their telephone, tell them to transfer you to their mailbox so that you can send a fax.
  • Page 20: Forwarding A Fax Message To Another Mailbox

    > > > > > > > > > > > > <<< STOP End of message ERASE NEXT Copy fax OTHR P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 17 on page 15. ƒ·°⁄ Press £ Enter your password and press OK or ¤ Press PLAY or The date that the fax was received and fl...
  • Page 21 18 Norstar Voice Mail FAX User Guide Record Intro? Record message: RETRY PAUSE Accept rec? RETRY PLAY Mbox: QUIT Wayne, Paul OPTS Another copy? QUIT FAX User Guide ⁄ Press YES or to record an introduction to the Fax message.
  • Page 22: Forwarding A Fax Message To An External Number

    Copy fax MBOX Name: RETRY BKSP Destination: P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 19 ƒ·°⁄ Press £ 2. Enter your password and press OK or ¤ Press PLAY or 4. The date that the fax was received and fl...
  • Page 23: Fax System Group Message (Fax Broadcast)

    20 Norstar Voice Mail FAX User Guide Dest ph: RETRY <x> > > > Msg sent Another copy? QUIT Fax System Group message (Fax Broadcast) A Fax System Group message can be sent whenever you want to notify a special group by way of a fax, of a pending event or company notice that only pertains to that group.
  • Page 24: Sending A Fax System Group Message (Fax Broadcast)

    OTHR Record Intro? Mbox: QUIT <GList name> OPTS P0886631 Issue 1.0 Norstar Voice Mail FAX User Guide 21 ƒ·°⁄ Press £ 2. Enter your password and press OK or ¤ Press PLAY or 4. The date that the fax was received and fl...
  • Page 25 1-800-4 NORTEL www.nortel.com/norstar Norstar is a trademark of Northern Telecom. P0886631 Issue 1.0 Printed in Canada • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •...

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Norstar voice mail 4.0 fax

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