Creating A 3-Party Conference Call; Calling From A Digital Telephone Set To Dn And Acd Sets; Putting A Call On Hold And Unhold - Nortel TAPI User Manual

1
Select the connected line in the middle pane. In the left-hand pane, select
LineBlindTransfer.
2
Click OK.
3
Select the Dialtone line in the middle pane. In the left-hand pane, select
LineDial.
4 In the left-hand pane, select IpszDestAddress. Enter a valid DN to which to
transfer the call.
5
Click OK.

Creating a 3-party conference call

To create a 3-party conference call:
1
Follow earlier procedures for answering an incoming call.
2
In the left-hand pane select LineSetupConference.
3 In the right-hand pane select the Dialtone line. In the left-hand pane select
LineDial.
4 In the left-hand pane select IpszDestAddress. Enter a valid DN to which to
conference the call.
5
In the middle pane select OnHoldPendingConference. In the left-hand pane,
select LineAddToConference.

Calling from a digital telephone set to DN and ACD sets

To make a call on a digital telephone set for DN and ACD telephone sets:
1
In the middle pane, select a line that will make the call. In the left-hand pane,
select lineMakeCall.
2 In the left-hand pane, select IpszDestAddress. Enter a valid DN to call.
3 Click OK.

Putting a call on hold and unhold

To put a call on hold and unhold:
Network Managers Guide for Symposium TAPI Service Provider for Succession, release 3.0
Chapter 8 Troubleshooting 175