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Configuring the system for centralized voice mail
Configuring the system for centralized voice mail
MCDN is supported over a PRI (SL-1) line or VoIP trunks between your Business
Communications Manager and other systems, such as a Meridian 1, Norstar, or other Business
Communications Managers. This section describes the specific programming for remote voice
mail over PRI lines.
Apart from line configuration, MCDN over VoIP has the same system configuration.
To set up a PRI connection on the Business Communications Manager, you need to:
1
Ensure that the remote voice mail system is set up to accommodate your system on the
network.
2
Ensure that your dialing plan coordinates with what the other nodes on the network are using.
Services, Telephony services, General settings, Dialing plans, Private network, UDP or
CDP.
3
Enter the network system identifier the Meridian system administrator supplied (between 1
and 27), if you are networked with a Meridian 1 somewhere in the network. Services,
Telephony services, General settings, Dialing plans, Private network, UDP or CDP
4
Install a DTM module to connect to the appropriate PRI SL-1 trunk, or enter the keycode for
the required number of VoIP trunks.
5
Configure the lines you plan to use, assigning them to the same line pool. Refer to
"Configuring lines" on page 239
trunks).
6
Enter the MCDN keycode.
7
Choose the MCDN network features that you want to use.
Services, Telephony services, General settings, Network Services, MCDN
8
Set up routing to target the PRI or VoIP line pool you set up.
9
Set up your numbering plan to recognize the network system identifiers of the other nodes on
the system, so your system can pass them along, as required.
10 Assign the pool to any telephones you want to allow to use this line.
11 Program target lines and assign to telephones.
12 Set up the voice mail DN for the system that is being used as the host voice mail system for
your network.
13 Test the link.
14 Refer to the CallPilot documentation to set up the mail boxes or auto attendant features and
other voice mail parameters.
N0008589 3.3
(PRI lines) and the IP Telephony Configuration Guide (VoIP
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