Figure 160 Setting Swca Controls; Table 98 Swca Controls - Nortel BCM 3.7 Manual

472 Configuring system-wide call appearance groups
4 On the navigation tree, click on the keys beside Services, Telephony Services,
General Settings, and Feature settings.
5
Click on SWCA Controls.
The SWCA Controls screen appears in the right frame.

Figure 160 Setting SWCA controls

6
Use the values in the following table to set the SWCA controls.

Table 98 SWCA controls

Attribute/Value
Associate SWCA key to call
Manually - while parked
Manually - life of call
Automatically - life of call
Include I/C calls when auto associating
Y or N
N0008589 3.3
Description
Choose how a call will be parked on a SWCA key.
Manually - while parked: The user either presses a free SWCA key on the
telephone, or dials the feature code for a free key. Once the call is retrieved, it is
unassigned from the SWCA key.
Manually - life of call: The user either presses a free SWCA key on the telephone, or
dials the feature code for a free key. When the call is retrieved, it remains assigned
to the SWCA key. The key is freed only after the call is terminated.
Automatically - life of call: When a call is answered, it will automatically be assigned
to a free SWCA key, starting with the lowest available number. When the call is
retrieved, it remains assigned to the SWCA key. The key is freed when the call is
terminated.
Decide if you want intercom calls to automatically park on
SWCA keys.
If you choose Y (yes) ...
Associate SWCA key to call must be set to Automatically - Life of call for this
feature to work.
When the user makes a call using the intercom button, the call automatically
associates with a free SWCA key, and remains assigned for the duration of the
call.
If you choose N (no) ...
The user must manually assign an intercom call to a SWCA key.
The call will otherwise behave by the rules of the choice made for Associate
SWCA key to call.