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Refer also to
"System set up for satellite systems"
Meridian 1-based voice mail system.
System set up for host Business Communications Manager
The Business Communications Manager that hosts the voice mail needs to ensure that incoming
calls are directed to the voice mail service.
Process assumptions:
•
Private network has been set up, with MCDN, between any nodes that need to access voice
mail on this system.
•
That all systems are using the CDP dialing plan, and you set up the correct routing to these
systems.
•
CallPilot or auto attendant is setup and is running for the local system.
•
You obtain a list of DNs from the remote systems that require mailboxes.
Follow these steps to configure the host system:
1
Obtain the Voice Mail DN by pressing FEATURE 985 on a system telephone.
2
If this setting matches the DN scheme for your system dialing plan, go to step 3.
If this setting does not match the DN scheme for your system dialing plan:
a
In the Unified Manager, click on the keys beside Services, Telephony Services.
b Click on General Settings.
c
On the top menu, click on Configuration, and select Change DNs.
d In the Old DN field, enter the number you obtained in step 1.
e
In the New DN field, enter the voice mail DN that fits your system dialing scheme.
f
Click OK.
3
Click on the keys beside Lines, Target lines, Line XXX (the target line you want to assign to
the Voice Mail DN), and Trunk/Line data.
4
Click on Received number.
5
Enter the voice mail DN.
CallPilot programming:
6
Set up CallPilot for voice mail or auto attendant answering:
•
Voice mail: In CallPilot Manager click on Configuration and System Properties.
Ensure that the Enable Redirected DN box is enabled.
•
Auto-Attendant: Under the Auto-Attendant heading, click the line record you specified
in step 4 and set the Auto-Attendant to answer after 0 (zero) rings.
7
To activate these settings, reboot the system when it is convenient for your users.
System set up for host Business Communications Manager
for specific call features available from a
Programming Operations Guide
565
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